Background

Location: Japan

Industry: Hospitality, Healthcare, Retail, and Entertainment

Customer: Automated Payment System & KIOSK Solutions Provider

Project Overview

As hospitality, healthcare, and entertainment industries increasingly adopt automation and self-service technologies, the demand for intelligent kiosks and automated payment systems has grown significantly. These solutions enhance operational efficiency, improve service convenience, and reduce the need for direct human interaction, aligning with evolving customer expectations for seamless, contactless experiences.

A leading provider of automated payment systems and self-service kiosks, it sought to develop a compact, reliable, and versatile computing platform to power its next generation of products. These kiosks — deployed in environments ranging from hospital reception areas to hotel lobbies and amusement facilities — are needed to support Android-based applications, integrate seamlessly with the company’s existing software ecosystem, and fit into space-constrained enclosures without compromising performance.

System Requirements

To fulfill their design and operational goals, the customer required an embedded platform with the following capabilities:

• Ultra-compact size, allowing integration into sleek, space-saving kiosk designs.

• Android OS support, ensuring compatibility with existing software applications.

• Onboard memory and storage, reducing reliance on additional components and simplifying hardware design.

• Long product lifecycle, ensuring hardware consistency and minimizing redesign efforts due to component obsolescence.

• Sample code availability to accelerate software development and system validation.

KIWI board's Offering

The customer selected KIWI310, a 1.8-inch fanless embedded board, as the computing foundation for their new kiosk line.

The KIWI310’s ultra-compact form factor allowed seamless integration into slim and modern kiosk housings, meeting the space-saving requirements critical for the project. Its native Android support enabled straightforward porting of the customer’s existing kiosk applications, eliminating unnecessary development delays.

The onboard 4GB LPDDR4 memory and 64GB eMMC storage simplified the system design, removing the need for external modules and reducing hardware complexity and overall cost. Additionally, the KIWI Board’s commitment to long product lifecycle support assured the customer of hardware continuity, which is essential for maintaining product consistency across multiple years of production.

Benefits

• The ultra-compact design supports flexible kiosk form factors.

• Android OS compatibility streamlines software migration and integration.

• Onboard memory and storage reduce design complexity and save internal space.

• Long product lifecycle support ensures hardware availability for extended production cycles.

• Technical support and sample code accelerate development and shorten the time to market.

Conclusion

With KIWI310, the customer developed a next-generation hotel checkout kiosk, enabling seamless self-service check-out. Compact design, Android compatibility, and long-term reliability ensured effortless integration into hotel lobbies, improving operational efficiency and enhancing the guest experience by reducing wait times and eliminating the need for staff intervention.

This case study highlights how KIWI Board’s embedded technology empowers businesses to accelerate innovation, reduce development risks, and deploy scalable, future-proof solutions for the hospitality industry. By adopting KIWI310, hotels can streamline their self-service operations, offering guests a fast, secure, and convenient checkout experience.

Hotel Checkout Box powered by KIWI310

About KIWI board

KIWI board is a complete solutions provider, supporting every aspect of your project, from hardware to software and system integration, to get your application functioning securely, reliably, and at peak performance. KIWI board builds its products for high reliability, high performance, security, scalability, and versatility so customers can expect extended service life, quickly adapt to evolving system requirements, and adopt future technologies as they emerge.

Next steps

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